Privacy Statement

Last updated August 21, 2010.

FlatDoor.com takes your personal privacy very seriously. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to FlatDoor.com; it does not apply to other online or offline FlatDoor.com sites, products or services. Please read the complete FlatDoor.com privacy statement.

Collection of Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before completing FlatDoor.com transaction. Personal information collected by FlatDoor.com often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose a transaction that requires payment, such as making a purchase, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

When you conduct a transaction, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our Web site.

FlatDoor.com also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of FlatDoor.com.

FlatDoor.com also collects information about which pages our customers visit within FlatDoor.com. This site visitation data is identified only by a unique ID number, and it is never linked with personal information.

Use of Personal Information

We use your personal information for the following purposes: (a) To ensure our site is relevant to your needs. (b) To deliver services, such as newsletters, events or media, that you request or purchase. (c) To help us create and publish content most relevant to you. (d) To alert you to product offerings, special offers, updated information and other new services from FlatDoor.com, if you so request. (e) To allow you access to limited-entry areas of our site as appropriate.

We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of FlatDoor.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won’t merge your personal information with site-visitation data.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

FlatDoor.com may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FlatDoor.com or the site; (b) protect and defend the rights or property of FlatDoor.com and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of FlatDoor.com employees, users of FlatDoor.com products or services, and/or members of the public.

Your information may be stored and processed in the country of your origin or any other country in which FlatDoor.com or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Control of Personal Information

When you register, or otherwise give us personal information, FlatDoor.com will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Registering also allows you to tell us how or whether you want FlatDoor.com to communicate with you. If you buy products or services through FlatDoor.com, and do not want to receive such information, do not check the box on the Checkout page (or on other pages where personal information is collected) which says: Yes, I would like to receive other offers through FlatDoor.com

FlatDoor.com occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you should uncheck the box which says: Yes, I would like to receive other offers from non-FlatDoor.com companies.

FlatDoor.com may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to Personal Information

We will provide you with the means to ensure that your personal information is correct and current. If you register on a FlatDoor.com or subscribe to a newsletter, you can review your personal information by contacting us at the email address located in the Contact Us information page.

Security of Personal Information

FlatDoor.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information

FlatDoor.com is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies

When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a FlatDoor.com Web page. We do not use this technology to access your personally identifiable information on FlatDoor.com; it is a tool we use to compile aggregated statistics about FlatDoor.com Web site usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites.

If you choose to not have your browser accept cookies from the FlatDoor.com Web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should contact FlatDoor.com at the email address located in the Contact Us information page.

Changes to this Statement

FlatDoor.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, FlatDoor.com will notify you by placing prominent notice on the Web site.

Contact Information

FlatDoor.com welcomes your comments regarding this privacy statement, please contact us by e-mail at the email address located in the Contact Us information page.